Refund policy
Refunds & Returns
Not happy with your order? We’ve got you covered.
- You have XX days from receiving your order to request a return.
- To start, email us at XXX@ with your order number.
- Items must be unused, in their original condition, and include all packaging.
- Once we receive and check your return (this takes up to 7 days), we’ll issue your refund. Shipping costs are non-refundable and will be deducted from your refund.
⚠️ Returns sent without contacting us first won’t be accepted.
Exchanges
Need a different size, received the wrong item, or your order arrived damaged? We’ll fix it for free.
Just email us at XXX@ and we’ll send you instructions.
Important Notes
- You’re responsible for return shipping costs unless the item is faulty.
- Refunds are for the item price only (shipping is non-refundable).
- Processing and delivery times may vary depending on where you live.
Disputes
If there’s ever an issue with your order, please reach out to us first — we’ll always do our best to make things right.
Chargebacks without contacting us may result in your account being suspended from future purchases.
✨ Simple, clear, and fair — that’s our goal.